PRIVACY POLICY

Welcome to Royal Apps, a website (the “Website”) owned and operated by Royal Apps (“Royal Apps”, “Company” or “We”).Royal Apps provides applications for merchants operating on the Shopify platform. This Privacy Notice (the "Notice") describes the privacy practices for the Website. It also describes the rights and options available to you with respect to your personal information.

1. General information

Royal Apps may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

2. Information collection and use

  • You may decide whether to proceed with any activity that requests personally identifiable information. If you do not wish to provide the requested information, however, you may not be able to complete the (purchase) transaction.
  • We do not collect information from individuals under the age of 13. If you are under the age of 13, we ask that you do not provide any personal information through this site. If we have specific knowledge that an individual under the age of 13 has submitted personally identifiable information to this site, we will remove such information without any notification.
  • Policy for types of information:

When you use the “contact us” form, we collect your full name, e-mail address, phone number, and your store’s URL.
Information request: When you submit a request for information through the Website by filling in a “contact us” form, we collect your full name, e-mail address, phone number and your store’s URL. When you ask for information through our chat option, we collect the information you choose to provide. When you sign up for our mailing list, we collect your e-mail address.
When you sign up to the Website, we collect your e-mail address and password. Sign Up: If you wish to comment on our blog posts, you must sign up to the Website. When you sign up to the Website, we collect your e-mail address and password. You may also sign up to the Website with your Facebook or Google account. When you sign up to the Website with a third-party account, you allow us access to your profile information from the applicable third party.
When you sign up to our affiliate program, we collect your full name, e-mail address and password
Affiliate Sign Up:
If you sign up to our affiliate program, we collect your full name, e-mail address and password. You are not legally required to provide us your information.
You do not have a legal duty to provide the above information. However, you will not be able to contact us through the Website, sign up for our mailing list, comment on our blog posts, or join our affiliate program without providing the above information.  
We collect your IP address.
Meta Data : When you access the Website, we collect the Internet Protocol (IP) address of the computer or other device you use to visit the Website.
We collect analytic information about your use of the Website
Analytics : When you access the Website, we use third party analytics tools, such as Google Analytics and Facebook Pixel, to automatically collect aggregated information about your use of the Website.


Registration and Product Order Information

Royal Apps will ask you for certain personally identifiable information as part of the registration/purchasing process such as name and contact information including email address; demographic information such as postcode, preferences, and interests; other information relevant to customer surveys and/or offers.

Information for Technical Support

When we get your request for online technical support, we will ask you for the necessary information to complete the transaction such as your name, email address, and information about your computer hardware, software, hosting, and the nature of the problem you are experiencing. Such transmissions and storing of your data are secure.

3. Security of Your Information

We are committed to ensuring that your all information is secure. The Site is regularly tested for security breaches to ensure that all information collected is secure from unauthorized viewing.

4. Site Functionality

Cookies
A "cookie" is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our Site. Once you close your browser, the cookie simply terminates. For instance, by setting a cookie on our Site, you would not have to log in a password more than once, thereby saving time while on our Site. You may still use our Site if you reject the cookie. The only drawback to this is that you will be limited in some areas of our Site. For example, you will not be able to use certain features of our forum or other parts of the Site that offer customized settings.


Log Files

We (Royal Apps and/or our contracted web analytics provider(s)) do keep track of the domains from which you access our Site and Services on the World Wide Web, and may log IP addresses or other identifiers for statistical purposes. We do this to gather broad demographic information for aggregate use to identify and analyze trends and the results of our marketing efforts, to help diagnose problems with our servers and to administer the Site and Services, and analyze users' movements. We may periodically share aggregated demographic information with our business partners. IP addresses and other identifiers are not linked to personally identifiable information.

Newsletter

If you wish to subscribe to our newsletter, we ask for contact information such as name and email address.

Links to other websites

This Site contains links to other sites. Please be aware that we, Royal Apps, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each website that collects personally identifiable information. This privacy statement applies solely to information collected by this Site.

5. How we contact you

We may contact you mainly by email via the email address you provided. Your email address must be valid so we can contact you for support or product delivery.

6. Changing or correcting your personal information

You are free to update your information at any time directly through our site. Please remember to provide a valid email address.

7. HOW WE PROCESS AND USE PERSONAL DATA

We process your data for the following purposes:
To provide you information and communicate with you.
We process your Information request data to enable communication with you and provide you with the requested information.

The legal basis under EU law for processing your Information data is your explicit consent.

To enable you to comment on our blog posts.

We process your Sign-Up information to enable you to comment on our blog posts.

The legal basis under EU law for processing your Information data is your explicit consent.

To provide you access to our affiliate program.

We process your Affiliate sign Up information to provide you access to our affiliate program.

The legal basis under EU law for processing your Information data is your explicit consent.

For security and monitoring purposes.

We process Meta Data for security and monitoring purposes.
The legal basis under EU law for processing Meta data is our legitimate interest in monitoring and securing our Website.

To develop and improve the Website.

We process your Analytics Information to understand how users interact with the Website so that we can personalize, develop and improve the Website.

The legal basis under EU law for processing your Analytics Information is our legitimate interest in developing and improving our Website.